Welcome to our Direct Data Delivery documentation! Our platform offers a daily direct data feed of unit level data and a range of integration types tailored to suit your technology needs and technical skill levels. We offer a Data Sync data feed with a no-code integration option and a data lake integration option. We also provide direct access to ou...

Being able to keep a pulse on your competitive properties is key to maintaining an edge in the market. ApartmentIQ's Market Survey feature makes it easy to compare your subject properties to your competition. And here’s the best part; we collect the data for you! That’s right - no more manual data collection and spreadsheets that can take hours to c...

Curious how ApartmentIQ is defining a metric of interest? Simply hover over the metric to get more information.  For example, perhaps you are interested in how ApartmentIQ is defining Advertised Occupancy. Simply hover over this metric as shown below.     Or perhaps you are wondering how Average Net Effective Rent is calculated. Again, simply hover ...

Welcome Thank you for choosing ApartmentIQ as your trusted partner. We're excited to provide you with resources that will support your onboarding and ongoing use of the platform. This article includes essential onboarding information and links to helpful resources. In this guide, we will answer the following questions:  What is ApartmentIQ? Apartmen...

Thank you for attending Market Survey 101, the foundations of ApartmentIQ's Market Survey feature! 🎉 We hope ApartmentIQ's Market Survey feature will become your new best friend, saving you time, giving you all the data insights you could ever dream of, and keeping your teams in perfect harmony (like a well-rehearsed boy band).  Below, you'll find 5...

Download the ApartmentIQ Glossary Here Term ApartmentIQ Definition What Does This Mean? General Terminology    ApartmentIQ's Market Survey tool is the multifamily industry’s most comprehensive market intelligence platform, tracking 37M+ units nationwide to deliver the accuracy and transparency trusted by 65% of the NMHC Top 50. ApartmentIQ pioneered...

The ApartmentIQ Customer Training & Enablement Team hosts weekly, live webinars designed to help you quickly master the foundations of the entire ApartmentIQ product suite including Market Survey, Research, and Explore Pro+. Attend as many sessions as you need to feel confident making informed, actionable decisions with our tools. Training is or...

To effectively interpret your data within the ApartmentIQ Market Survey feature, it's crucial to understand the distinction between calculated and observed metrics. This guide is designed to clarify how these key performance indicators and fields are derived, ensuring you can confidently analyze everything from Market Surveys to Historicals and Floo...

What is Limited Data?  To help users make informed decisions, ApartmentIQ flags instances where data may be incomplete, or where the accuracy of certain metrics falls below our standards. Reasons for the “Limited Data” tag  1. Floor Plan Only Property Some properties only provide data at the floor plan level, rather than for each individual unit. If...

Applying filters to your reports within ApartmentIQ's Market Survey feature allows you to curate a customized view of your data. Filters can be applied on any ApartmentIQ report in the form of a Properties Filter, or generalized filter.  Properties Filter The Properties Filter can be applied on any Market Survey report.  Perhaps one of your competit...

The goal of the ApartmentIQ data transfer is to give you access to your data as easily as possible. As an HTTP endpoint you can access the data from any programming language or by using many common tools. The file can be obtained using a GET request and returns CSV format of that data. This document shows how to use the “Curl” tool, specifically. Yo...

A timeframe selector has been added to the Market Survey report. This enables you to view your comp set data for a specified time period. Your configured timeframe will be applied to all export options.    Once a timeframe has been selected, the metrics within the Market Survey should update. Below is a summary of the calculations by metric:   Obser...

To create a dataset in Microsoft Power BI and schedule data refresh on a specific schedule, follow these steps:   Open the PowerBI Desktop application. Note: Adding datasets is not possible on PowerBI online.  Connect to your data source: In the Power BI service, click on the "Get Data" button in the left navigation pane to connect to your data sour...

ApartmentIQ offers the ability to instantly download customized data into a PDF, Excel, or CSV report. Additionally, you can schedule customized PDF and Excel reports to be sent to any user within your account as well. Let’s walk through each of these reports and their capabilities.  PDF Reports   Excel Reports   CSV Reports PDF Reports: Executive S...

ApartmentIQ has expanded its database to include floor-plan only properties. This means that properties without unit-level availability data will now be available to be configured as a subject property, in My Properties (Market Surveys), as an owned or managed asset, or added within your comp set, making it easier to benchmark and analyze a broader ...

General & Account Management What exactly is the ApartmentIQ Market Survey feature? ApartmentIQ's Market Survey tool is the multifamily industry’s most comprehensive market intelligence platform, tracking 37M+ units nationwide to deliver the accuracy and transparency trusted by 65% of the NMHC Top 50. ApartmentIQ pioneered the automated daily ma...

Wondering if your performance this year is consistent with seasonality trends in prior years? Or perhaps you want to know how your rent growth is trending year over year? Or maybe you simply want to know who is winning the most leases right now and why? The Historical’s Report can help aid in this analysis. In this article, we will discuss the follo...

Google Drive - via Zapier In this article, you will learn how to to create a scheduled Zap in Zapier to automatically upload the ApartmentIQ data transfer CSV file to Google Drive. Steps: Sign in to Zapier: Open your web browser and navigate to the Zapier website (https://zapier.com/). Sign in using your Zapier account credentials.  Create a new Zap...

In this article, you will learn how to transfer data from ApartmentIQ into your OneDrive using Microsoft Power Automate.  Sign in to Power Automate: Open your web browser and navigate to the Power Automate website (https://make.powerautomate.com/). Sign in using your Microsoft account.  Create a new flow: Click on the "My Flows" tab in the left navi...

In this article we will discuss: Initial Access of ApartmentIQ Sign-In Troubleshooting  How to Reset Your Password  Initial Access To access ApartmentIQ, you must be added as a backend user of your account by your team or manager, or by contacting the ApartmentIQ Support Team. Once your access has been set, you will then be able to enter into Apartm...

Have questions? We have answers! Let’s introduce the teams here at ApartmentIQ that you will interact with during your initial implementation process and beyond.  Customer Success Manager Your Customer Success Manager (CSM) is here to support you in all things strategy and adoption. Please contact your CSM should you have questions related to these ...

Each member of your team plays a unique role in the success of your company. Because of this, each user leveraging ApartmentIQ's Market Survey feature is interested in different metrics or data points related to how your subject property is performing, and how your market is trending. Here at ApartmentIQ, we make it easy for you to customize the met...

Overview of Explore Pro Explore Pro is ApartmentIQ’s all-in-one real-time market research platform built specifically for multifamily professionals. Designed for Owners, Investors, Asset Managers, Developers, and Client Services teams, Explore Pro combines daily, unit-level rent and performance data with comprehensive critical datasets – from demogr...

ApartmentIQ’s Explore Pro and Research features combine to form a comprehensive, real-time market intelligence platform designed to mitigate risk and refine investment strategies. This guide demonstrates how to leverage these tools to seamlessly transition from broad market overviews to granular, actionable property data. Step 1: Market Assessment (...

Welcome Welcome to the modern standard for multifamily market research. You now have access to the industry’s only all-in-one platform that merges real-time unit data with the essential market intelligence required to spot opportunities faster. This guide is designed to help you bypass the learning curve and immediately gain a 60-day advantage over ...

The Property Details Page can be found throughout the ApartmentIQ suite of products including Market Survey, Research, and Explore Pro. The Property Details Page provides a comprehensive, real-time view of an asset, consolidating metrics to show the property as a whole. It allows users to benchmark a property against the market, analyze unit-level r...

Thank you for attending Explore Pro and Research 101! To help you get started, we’ve compiled the top 5 takeaways from the session below.  If you have any more questions or need help with anything, don't hesitate to reach out to our Support Team. They’re here to help, and they're basically data superheroes—just without the capes.  Tip 1. Start Big w...

Welcome to ApartmentIQ Thank you for choosing ApartmentIQ as your trusted partner. We're excited to provide resources that will support your onboarding and ongoing use of the platform. This article includes essential onboarding information and links to helpful resources. In this guide you will find information on the following: Getting Started With ...

Another way to extract information from your data in ApartmentIQ's Market Survey feaure is to manipulate the columns in your reports to compare data. There are a few ways to do this - we can pin our subject property in the market survey report, drag and drop columns, and freeze columns to the left. Let’s discuss each of these ways to compare data.  ...

Importing data from ApartmentIQ into Tableau is a straightforward process, and it can be easily done using the built-in functionality of Tableau. Below is a step-by-step guide on how to import data from a CSV file from your ApartmentIQ URL endpoint into Tableau:   Open Tableau Desktop: Launch Tableau Desktop on your computer. If you don't have it in...

ApartmentIQ supports two methods for user authentication: Single Sign-On (SSO) using your organization’s identity provider  System-Level Sign-In using a username and password managed directly in ApartmentIQ This guide explains: What Single Sign-On (SSO) is  How to configure SSO using either OAuth/OpenID (Google or Microsoft) or SAML (Okta or Microso...

To create a dataset in DOMO and schedule data refresh on a specific schedule, follow these steps:  Open DOMO and navigate your Data -> DataSets page.  Connect to a new data source: On the Data Sets page, click on “Connectors.”    Select the Connector. On the Connectors window, select the “Advanced CSV Connector.”   Input credentials. Follow the s...

Welcome & Introduction As you prepare for your Market Survey Certification, we’ve outlined everything you need to succeed. Please review the information below before getting started. ApartmentIQ Market Survey Certification Test Prep Before you take your Market Survey Certification, we recommend completing the Test Prep Challenge. This guide walk...

What is Whitelisting? Whitelisting is adding trusted email addresses or domains to an approved list, ensuring their messages aren't marked as spam. This is an important action led by your IT team because it ensures you receive important emails from ApartmentIQ directly in your inbox without any issues.  How to Whitelist Email Domains To ensure that ...

Welcome Thank you for choosing ApartmentIQ as your trusted partner. We're excited to provide training resources that will support your onboarding and ongoing use of the platform. This article includes essential onboarding information and links to helpful resources. In this guide you will find information on the following: Getting Started With Apartm...

What is Advertised Occupancy? The projected percentage of occupied units, calculated by subtracting vacant units from the total units and dividing the result by the total units. Advertised Occupancy is derived from publicly available data. How is Advertised Occupancy Calculated? Advertised Occupancy % = (Total Units - Vacant Units) / Total Units Wha...

Sorting the data in ApartmentIQ's Market Survey feature is one of the most powerful ways to understand where your subject property is situated in your curated market. Let’s walk through how to sort your data in all ApartmentIQ reports.   Market Survey Report Sorting Metrics for Storytelling  Login to ApartmentIQ.  Click into your preferred subject p...

In this article, we will discuss the following: User Roles   Initial User Access   Groups (NEW)    Ongoing User Access Adding and Removing ApartmentIQ Users Adjusting Account Role (Permissions) & Adjusting Market Survey Access  User Best Practices   User Roles There are four User Roles in ApartmentIQ - Admin, Managers, Editors, and Read Only Use...

Where can I find your W-9 or ACH information? Our W-9 and ACH information can be found at the following link: https://drive.google.com/file/d/1zlRMKJsnOq4_mYbuTByZP4z1GxYMCfVb/view     Can you provide a Certificate of Insurance? Since we are a fully offsite vendor, we are typically exempt from providing a COI. If this is still a requirement, please ...

This article will showcase the steps you will need to follow to conduct a rate review for a property in Daylight. Steps 1. Log in to ApartmentIQ and Navigate to Daylight   2. Expand Your Subject Property Click to expand subject property data into pre-defined bed groups.     3. Take a Rate Action by Bed Group After reviewing the data for each bed gro...

Wanting to research new or current markets and submarkets by zip code or city? Enter the Explore feature in ApartmentIQ. In this article, we will discuss the following: Overview of Explore Who It's For Benefits  How the Explore Report Works Research Reports in Explore New Supply Data in Explore Overview of Explore The ApartmentIQ Explore feature wil...

Knowing how to navigate a new software is half the battle. In this article, we will discuss how to navigate ApartmentIQ. We will specifically discuss the following: Home Screen   My Properties (Market Surveys)  Research   Explore   Portfolio Summary   Home Screen Upon login, you will land on the ApartmentIQ home screen. Here, you will be able to nav...

In this article, we will walk through how you can get the most out of your data in ApartmentIQ. In this article, you will learn how to: Customize Metrics in the Market Survey Report   Sort Your Data   Manipulate Columns to Compare Data   Apply Filters   Hover Over ApartmentIQ Metrics to Understand Your Data      ...

The ApartmentIQ Floor Plan Report will empower you to benchmark your properties floor plans against competitors. The intuitive interface and automatic floor plan detection will help you spend less time on data configuration and more time on strategic decision-making.  In this article, we will discuss the following: Overview of the Floor Plan Report ...

This article will provide step by step instructions for the following versions of Excel: Excel 365 for Windows   Excel Office 2016   Excel (Microsoft 365 for Windows)  Open an existing Excel file or create a new file.   On your desired worksheet, select “Data “-> “Get & Transform” -> “From Web.”    Paste the URL into the text box, and then...

Research Reports allow you and your team to assess new business opportunities and gather precise rental data to enhance underwriting and assumptions in forecasting models.  In this article we will discuss the following: Overview of Research   How to Build a Research Report   FAQ   Overview ApartmentIQ’s Research Report functionality allows you and y...

Welcome to ApartmentIQ! Let’s get you started on the right foot.  This article is intended to guide you through your first several months as a new customer of ApartmentIQ and beyond. Should you not find what you are looking for in this article series or within the overall help center,  please contact the ApartmentIQ Support Team for assistance.  Man...

This guide will provide step by step instructions on using the following tools: Microsoft Power Automate   Zapier  Email - via Power Automate To create a scheduled flow in Microsoft Power Automate that retrieves a CSV file from an HTTP Request and sends that file as an email attachment using the email tool built into Power Automate, you can follow t...