The ApartmentIQ Customer Training & Enablement Team offers three ways to master our product suite—Market Survey, Research, and Explore Pro+. Whether you prefer the energy of a live session, the flexibility of learning on your own time, or a curriculum tailored specifically to your professional persona, we have you covered:
- Live Weekly Webinars: Join our experts in real-time to master the foundations and ask questions.
- Self-Paced Content: Dive into structured training paths organized by product and persona.
- On-Demand Learning: Access our full library of foundational resources whenever you need a quick refresher.
Check out the options below to register for an option that works for you!
Market Survey Foundational Training: Start Here, Choose One!
Live Training Webinars: Choose Your Persona
Market Survey
Market Survey 101: Foundational Training for Property Managers, Leasing Specialists, Owners, & Clients
Features Covered:
-
My Properties: Where your company's owned and/or managed assets are located in ApartmentIQ.
This training is perfect for:
- On-site operations (Property Managers, Leasing Specialists, etc.)
- Owners or clients with access to ApartmentIQ
- New users or new hires who missed onboarding
- Users wanting to review platform best practices
After this training session, you will know how to:
- Sign in and navigate ApartmentIQ's Market Survey feature
- Make confident, data-driven decisions
- Edit competitive properties in your market
- Access the Help Center and Support Team
Ready to sign up?
Use the link below to select a date that works best for you!
Market Survey 201: Foundational Training for Regional Managers, Asset Managers, & Corporate Users
Features Covered:
-
My Properties: Where your company's owned and/or managed assets are located in ApartmentIQ.
This training is perfect for:
- Operational Leadership including Regional Managers, Executives, Presidents, and VPs. This training is also intended for Asset Managers, Revenue Managers, and Marketing.
After this training session, you will know how to:
- Sign in and navigate ApartmentIQ's Market Survey feature
- Manage users and permissions (Admin/Manager only)
- Make confident, data-driven decisions
- Edit competitive properties in your market
- Access the Help Center and Support Team
Ready to sign up?
Use the link below to select a date that works best for you!
Self Paced Training
Use the link below to begin your self-paced journey!
Market Survey: Certification
Want to become certified in the ApartmentIQ Market Survey tool? Review the resources below to get started!
Prepare for Success
We strongly encourage you to attend a live webinar, or participate in self paced or on demand training prior to completing the certification exam. We also encourage you to complete the prep guide, linked below to prepare. This is an open tool certification- so please login to ApartmentIQ and use the tool while taking the certification. Please reach out to jaime.dorn@rentable.co with any questions!
5 Minutes a Day: Getting More from Market Survey
The goal is simple: spend just 5 minutes on your Market Survey each day with a question in mind. Instead of trying to learn everything at once, use the platform to find answers to the questions that matter most to you and your property.
Start with a question, explore the data, and see what you discover.
- Download an AI Report and review its findings.
- Do you have a new leasing team member? Download the Leasing Associate Report and review the proposed talk tracks. Use this resource to help your team understand the data, build confidence, and turn insights into meaningful conversations with prospects.
- Do you have a new leasing team member? Download the Leasing Associate Report and review the proposed talk tracks. Use this resource to help your team understand the data, build confidence, and turn insights into meaningful conversations with prospects.
- What amenities does my comp set have?
- How does my property compare on pricing?
- How does my property compare on all-in-rent?
- What recurring fees does my comp set have?
- What recurring fees does my comp set have?
- What concessions are being offered by my comp set?
- Which competitors have recently changed their rates?
- How does my pricing compare to my comp set for similar floor plans?
- How does my property compare in advertised occupancy?
- How does my property compare to my comp set for leases in the last 7 days?
- From the historicals tab, how does my property compare to my comp set over the last 12 months?
- I need to update data, where do I go?
- Search in the Help Center or contact Support.
- Search in the Help Center or contact Support.
- I want to take refresher training or enroll a team member for training. Where can I go to enroll?
Explore & Research Foundational Training: Start Here, Choose One!
Live Training Webinar
Explore Pro & Research 101: Foundational Training for Acquisition & Development Opportunities
Features Covered:
- Research: Where your team can generate on-demand market surveys to evaluate new business opportunities and collect accurate rental data to improve underwriting and forecasting models.
-
Explore Pro: Where your team can explore markets or submarkets of interest.
This training is perfect for:
- Anyone looking to acquire properties, or develop new ones. Personas may include Acquisition and Investment Analysts, Developers, Asset Managers, Client Service Teams, Regional Managers and Executives.
After this training session, you will know how to:
- Sign in and navigate ApartmentIQ's Research and Explore features
- Make confident, data-driven decisions
- Access the Help Center and Support Team
Important Notes
Both the Research and Explore tools operate on a seat-based subscription model.
- Research is an add-on feature and is not included with your Market Survey subscription.
- The Explore tool is offered in three tiers: Explore Lite (free to all users), Explore Pro, and Explore Pro+.
This training will focus on the capabilities of Explore Pro+. To upgrade your access to any of these seat-based tiers, please reach out to your Customer Success Manager.
Ready to sign up?
Use the link below to select a date that works best for you!
On-Demand Training
Use the link below to watch Explore & Research training on demand.
Insider Sessions
New Feature Release Webinars
Q3 New Feature Webinar: Wednesday, October 21st!
Registration Link Coming Soon!
Previous New Feature Sessions
Q3 2025: On-Demand
Use the link below to watch our Q3 New Feature Webinar On-Demand!
Q4 2025: On-Demand
Use the link below to watch our Q4 New Feature Webinar On-Demand!